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About Entrust Support Services
Our Purpose: Helping you create the life you want
The Entrust Support Services management team has a combined experience of more than 20 years working in the not-for-profit community sector and the NDIS.
As an organization, we live and breathe the following values;
At Entrust Support Services, participant driven means proactively seeking participant feedback on how the organization interacts with its participants and their families/representatives to improve our understanding, policies and procedures.
Please speak to a staff member if you would like to provide feedback or use our feedback form
Meet the Team
Asli
Operations Manager
Positive Behaviour Practitioner
Practitioner Number : P1803034
As the Operations Manager at Entrust, I believe that quality NDIS support starts with the right people—those who possess a strong sense of empathy, integrity and a desire to improve the lives of the people they work with. These are the individuals who are overjoyed when a participant achieves their goals, who are committed to always offering their best and take pride in the quality of the work they produce. Our team members come from diverse backgrounds and bring a wide array of skills and experiences, but they all share a steadfast commitment to excellence, integrity, and empathy.
I have spent the past 6 years of my career in the NDIS sector, working in compliance, consultancy, and management roles. Additionally, I bring over a decade of experience in teaching and project management. Backed by tertiary qualifications in Business Management, Information Technology, Project Management, and Education, I am always looking at better ways to establish business processes that support the delivery of high-quality NDIS supports and regulatory compliance.
As a former teacher, I am also committed to establishing a learning organization that invests not only in the professional development of individual staff members but also establishes knowledge management systems to harness and consolidate our collective experiences.
People with disabilities deserve competent, safe, ethical supports from professionals who respect them and love the work they do. I am proud to be working with such a group of people.
Elminur
Clinical Lead- OT
Registration Number : OCC0002470650
I am about to start my 6th year working as an OT and have loved every moment of my job. I am an eager and enthusiastic OT and always strive to expand my experience across different areas of practice.
I have extensive experience working with autistic children in a group therapy setting, and 1:1 in the community including childcare, school, and home within the NDIS sector. I have worked closely alongside positive behaviour practitioners, speech pathologists, developmental educators and early childhood educators. I have training in supporting individuals with developmental delays with toileting, sleep, mealtime engagement as well as developing and implementing developmentally appropriate gross and fine motor, and sensory programs.
I am passionate about human rights, self-care and advocating for individuals to participate in meaningful activities in their everyday life. I strongly believe in creating a community where all individuals have fair access to resources, the community / environment, and individualised care.
Ekber
Services Officer
With 7 years of experience as a youth mentor, I bring a deep passion for guiding and supporting young individuals. I hold qualifications as an Allied Health Assistant, which complements my extensive experience as a support worker, allowing me to provide compassionate and effective care. Additionally, my qualifications in IT equips me with a unique set of technical skills, enabling me to approach challenges with a blend of empathy and technical innovation. My administrative work in an office setting further enhances my organizational and multitasking abilities. My diverse expertise makes me a versatile and dedicated professional committed to making a positive impact.
Salva
Occupational Therapist
Registration Number : OCC0002889207
Mawa
Positive Behaviour Practitioner
Psychology Reg : PSY0004064105
Nursing Reg: NMW0002843312
PBS Reg: P1293182
Mawa is a dedicated Behaviour Support Practitioner committed to improving the quality of life for individuals with diverse needs. She is a Registered Nurse and a registered provisional psychologist, bringing a strong clinical and therapeutic foundation to her work. With over seven years of experience in the disability and mental health sector, Mawa has supported individuals across all age groups, including children, adolscents, and adults, with autism, intellectual disabilities, mental health conditions, and complex behaviours.
She takes a person-centred, evidence-based approach, with a strong focus on Positive Behaviour Support. Mawa is passionate about promoting independence, dignity, and meaningful participation in everyday life, while working collaboratively with families, carers, and multidisciplinary teams to achieve meaningful and lasting outcomes.
Gulumser
Aged Care Coordinator
Meet our Advisory Board
Our Advisory Board is made up of passionate people with lived experience of disability or with professional experience in the field.
Bronwyn
Adviser
Bronwyn
Bronwyn has significant experience as a nurse and a live-in support worker. Throughout her 42-year career she was involved in training various health professionals and led a Department of Health infection prevention key performance indicator. Bronwyn has struggled with undiagnosed mental illness for most of her life and is now a NDIS participant for psychosocial supports.
Zakir
Adviser
Zakir
As the father of an autistic child, Zakir knows the hopes and the daily challenges faced by NDIS participants and their families. Zakir has a diverse background in teaching, music and radio and is passionate about helping NDIS participants develop skills that increase their independence and community participation.
Daphne
Adviser
Daphne
As an occupational therapist- currently working with NDIS Participants in the disadvantaged suburbs of Melbourne- Daphne has provided therapy services for neurodiverse children and adults with neurodegenerative conditions. Alongside her professional experience, Daphne has personal experience in caring for a parent with a disability. Daphne has witnessed the impact of disability in the quality of life not only on the person but also on the family. Daphne believes that even a minor progress that a loved one shows or a modification to the home environment brings great significance to their wellbeing and ultimately, their mental health which is vital for their performance in daily living activities.
Tanya
Adviser
Tanya
Tanya has a background in Town Planning and Interfaith and Intercultural Dialogue. As someone with hearing loss, she has firsthand knowledge of the National Disability Insurance Scheme (NDIS) and is passionate about advocating for accessibility and inclusion. In her free time, Tanya enjoys traveling, exploring the multicultural food and shows of Melbourne, and spending time with her two cats.
